As a small, family-owned company, we pride ourselves on being skin care formulators above
all else – so product performance, safety and efficacy will always be our number one priority. We are
expanding our mission to become more sustainable, and to make sensible, considerate changes that
will ultimately remain a net benefit for those who rely on our formulas for results.
This process will continue to evolve and expand. Our current initiatives are below:
Product packaging is just one piece of a large sustainability puzzle, which takes the entire lifecycle of a formula into consideration. Our decision to shift away from glass packaging was not made in haste – it was made thoughtfully in response to years of issues and complaints.
Glass is heavy to transport, so it requires higher energy and fuel consumption. The production journey of glass is a long and highly consumable process, and one that we wanted to minimize. In addition, when a shipment of product leaves our warehouse, it often does not go directly to an end user, as Bioelements creates products for consumers as well as spa professionals who may purchase from industry distributors. Therefore a Bioelements product may have several shipping stops before it arrives at its final destination. This process is entirely dependent on various 3rd party distributors, fulfillment centers, and shipping carriers. Since we cannot control their shipping or warehousing operations, we do know that we can lessen our own impact on transportation loads and minimize our carbon footprint.
Glass is fragile, so it needs extra packing materials to protect it. Each year during extreme cold weather snaps across the country, shipments frequently arrived shattered, and customers naturally complained. This required us to ship replacements, doubling the process.
We often heard from consumers who accidentally dropped their glass jars onto tiled bathroom floors, which shattered dangerously. This safety concern absolutely could not be ignored.
Another common complaint we needed to address with the previous glass packaging was the inability to fully dispense all of a formula’s contents, as well as product leaking. Over the past few years, we’ve experimented with introducing select new innovations in airless packaging with tight-fitting nozzles and pumps (not glass) – including Plump Start, Remineralist Daily Lotion and Age Activist Clinical Youth Serum. Customers experienced proper packaging functionality, and the risk of these formulas shattering was eliminated.
Formulas are now packaged in lighter, more durable, recyclable plastic needing less protective packing, which results in lower energy consumption – as less fuel is consumed in shipping. This new packaging represents a 21% - 41% decrease in shipping weight from previous glass packaging.
We've corrected previous problems with pump dispensing and leaky connections. The new packaging features finer misting, easier dispensing and near total product evacuation. Customer satisfaction will be improved as they’re lighter to travel with, and can safely be used without worry of breakage.
Recyclable plastic packaging is used, which is lightweight yet strong, while maintaining product efficacy. It’s also impact-resistant.
Customers can recycle per their local codes.
As with any large-scale update, a full and complete rollout takes time. Please know that this is a work in progress, with many moving parts. As we sell through the current inventory, the timing of new rollouts can be tricky to sync with orders, sales, etc.
We’re taking company-wide actions to minimize waste and energy use. This includes a reduction of printed paper materials to digital where applicable, shipping and container substitutions, and making environmentally preferable purchases – from the paper we use for our retail boxes, to the retail + merchandising support we offer to our spa business partners.
We’re conducting eco-evaluations of all our partners in business – including ingredient suppliers, shipping + transport companies, and office supply vendors – to develop a set of clear expectations and ensure we’re working with mindful allies.