Privacy Policy

The below terms make up Bioelements’ Privacy Policy, which outlines how and why we collect and use your personal data to provide you our website,, (the “Site”) and our Services. Our Privacy Policy applies to all customers internationally.

Our Privacy Policy is a part of the Terms and Conditions of using our Site. All definitions not defined in the Privacy Policy are defined in the Terms and Conditions. Please read through both policies, as they govern your use of the Site. By using the Site, you are agreeing to the terms in the Privacy Policy and Terms and Conditions.

We reserve the right to amend our Privacy Policy from time to time. We will provide notice by updating the “Last Updated” date at the top of this page. By continuing to use the Site, you are acknowledging and agreeing to the amended terms.

Collection and Use of Personal Information

Bioelements (“we,” “us,” or “our”) respects your privacy and places strict limits on the ways we may use your personal information. Personal information, or personal data, is information that can be used on its own or with other information to identify, contact, or locate an individual. Personal information does not include data regarding use of the Site that is anonymous and cannot be used to identify, contact, or locate an individual. Bioelements strives to only collect personal information that is either required to use the Site or provide our Services or is directly provided to us by you.

These Terms of Use apply to your use of Bioelements, Inc.’s website located at and the associated site (“Site”). Please carefully read the following Terms of Use before using the Site. By using the Site, you agree to these Terms of Use, which includes our Privacy Policy. IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU MAY NOT USE THIS SITE. Bioelements reserves the right to modify, alter, or update these Terms of Use at any time, and you agree to be bound by such modifications, alterations, or updates.

What type of information do we collect?
We collect certain personal information when you access or use the Site or use our Services, such as:

  • User information – account information, including contact details such as name and email address, and product preferences;
  • Billing information – payment information and shipping address;
  • Quiz information – skin concerns and contact information; and
  • Cookies – information such as IP address and browsing history

How do we collect your personal information?
In order to access certain features of the Site or our Services (like purchases), you may be required to provide us certain personal information. You may choose to voluntarily provide us with personal information like your email to receive marketing communications. Further, you may opt-in to tracking through the use of cookies. 

How do we use your personal information?
We use your personal information to provide our Services to you, including access of the Site, account creation and quiz for a personalized shopping experience, referrals, restock alerts, and necessary communications related to product purchases.

We use your personal information internally to continue to improve our Site and Services and to develop new features of the Site and our Services through internal reporting and data analytics.

With your permission, we use your contact information for marketing communications about special or new product offerings and exclusive sales or discounts. You may opt-out of marketing communications at any time.

We may use your personal information for advertising and promotional purposes.

By using the Site and our Services:
You agree that Bioelements may collect certain personal information when you create an account or use the Site or our Services (such as name, billing information, email address, or IP address), provided that such information is used in accordance with our Privacy Policy.

You agree that Bioelements may use personal information to enhance your ability to use the Site (such as cookies, see Cookie Policy below); to help us operate, monitor, evaluate, improve, advertise, and promote the Site.

You may choose to provide your email during account creation and the checkout process so we can send you emails about our products and Services. If you indicate you wish to receive such emails and later change your mind, you may unsubscribe by following the instructions in any email you receive from us.

Bioelements will not sell, lease, or give your personal information to third parties without your authorization, except as provided by our Privacy Policy.

You agree that Bioelements may disclose such personal information as required or permitted in order to comply with any applicable law, regulation, legal process, or governmental request; to protect Bioelements’ rights or property; or to protect the personal safety of Bioelements’ employees, customers, or the public.

Retention of Personal Information

You agree that Bioelements may retain your personal information for so long as necessary to fulfill the purposes of our Privacy Policy or you request we delete your personal information, unless a longer period is required or permitted by law. Once personal data is no longer necessary, Bioelements will securely delete your personal information within a commercially reasonable timeframe.

Cookies and Tracking

Like most websites, the Site uses “cookies” to help personalize, customize, and streamline your online experience by keeping track of certain information, such as the webpages you have visited and the information you have entered into those pages. A cookie is a text file that is placed on your hard disk by a web server. Most web browsers automatically accept cookies, but you can modify your browser settings to disable and clear cookies if you choose. If you choose to disable cookies, your use of the Site may be affected.

We use Strictly Necessary Cookies for website functionality, like multi-tab browsing, keeping you logged in over the course of your visit to the site (session management), and remembering you (login persistence). These types of cookies only last as long as you are on the website and are deleted once you leave, and do not retain any personal data about you.

You have the option to enable Persistent Cookies to do things like remember your preferred language or log-in information. You may also choose to enable Third Party Cookies to allow for third party tracking to provide customized advertisements. You may change your optional cookie preferences at any time and may delete and/or disable cookies through your web browser.

We do not have the ability to respond to web browser “Do Not Track” requests at this time. To prevent tracking, you must access your browser settings and disable or delete cookies.


Bioelements uses state-of-the-art third-party security technologies to protect your personal information. You agree that Bioelements is not liable for any losses, injuries, or other damages you suffer due to these technologies or the actions or inactions or these third parties.

Rights of Users

You have certain rights associated with your personal information:

You have the right to access your personal information that Bioelements maintains in providing the Site and Services. You may do so by submitting a request via the Contact Us page.

You have the right to correct your personal information if you believe the information to be inaccurate. You may edit information in your account profile, or contact us using the form on our Contact Us page.

You have the right to delete your personal information, including deleting your account. This can be done directly from your account profile, or by emailing us using the form on our Contact Us page.

You have the right to revoke previously given consent. This includes disabling or clearing cookies through your web browser or unsubscribing from marketing emails.

You have the right to data portability. If you would like a copy of the personal information Bioelements has retained about you, please email us using the form on our Contact Us page.

Sharing Information

We use trusted third parties to provide certain elements of our Services to you, like (i) communication service providers for our SMS and email marketing, (ii) partners to facilitate components of the Site such as the referral program, quiz, messaging bot, product recommendations, and restocking alerts, and (iii) payment and return processing. When you use those elements of our Services, the third parties may have access to your personal information. Be aware that any information collected by third parties is subject to such third party’s terms of service, privacy policy, and similar policies, not Bioelements’ Privacy Policy. We encourage you to review our third party partners’ privacy policies, as listed in connection with each Service.

We use cookies and third party vendors, including Google Analytics and Bing to deliver advertising that is personalized to you. For more information and to turn off personalized advertising, please visit Google here and Bing here

Bioelements may share or sell your information in connection with a merger, financing, acquisition, or dissolution, or transaction involving the sale, transfer, divestiture of all or a part of our business or assets. If another company acquires our business or assets, the company will assume the rights and obligations under this Privacy Policy.


Bioelements does not knowingly collect personal information from persons under the age of 13. If you are under the age of 13, you may only use the Site with the permission of a parent or guardian.

Contact Us

If you have any questions, comments, or concerns, please email us using the form on our Contact Us page.

Text Marketing Terms & Conditions

By subscribing to Bioelements text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via an automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

Updated: April 18, 2024

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